Legal

Privacy Policy

This policy describes the SynapseCall website as it works today.

Talking to Angie

Angie is an AI voice assistant. When you click “Talk to Angie”, your browser asks for microphone access so your speech can be sent to our voice provider, ElevenLabs, which turns it into text and generates Angie’s spoken reply. Audio is streamed for that conversation and is not recorded or stored by this website.

The live transcript shown on the page exists only in your browser and disappears when you end the conversation or close the page. We do not save transcripts from the demo. ElevenLabs processes the audio and text as our service provider under its own privacy terms.

If you use the text option instead of your microphone, the messages you type are sent to the same provider in the same way.

Information you give us in a request

When you request a demo or a call, we collect the full name, company name, and phone number you enter. You can optionally add an email address, business type, current phone system, the tasks you need help with, a description of what you would like Angie to handle, and a preferred callback time.

We use this information only to contact you about your inquiry and to prepare for that conversation.

Technical information and spam protection

To keep the request form from being abused, we store a truncated, non-reversible hash of the network address a request came from, together with the time the form was opened, and we limit how many requests can be sent from one network in a short period. This information is used only for rate limiting and abuse prevention.

Where information goes

Request details are stored in our database and are sent to the contact destination our team has configured, such as a team inbox, a customer relationship management system, or a spreadsheet. They are accessible only to people who need them to follow up with you.

Cookies and analytics

This website does not set advertising or analytics cookies of its own. Our hosting provider may process technical request data needed to serve the site securely.

Retention and your choices

We keep request details for as long as needed to follow up and to keep a record of the conversation. You can ask us to correct or delete the information you submitted by contacting us through the request form on the home page and saying so in the message field.

You can also decline microphone access in your browser at any time and use the text option instead.

Children

This website is intended for business use and is not directed at children.

Changes

If the way this site handles information changes, this page will be updated to describe the behavior in place at that time.

Contact

Use the “Contact” link in the footer or the “Request a Call” button on the home page to reach our team about privacy questions.